About TQA:

We’re a global intelligent automation consultancy in a period of hyper-growth. Founded in 2020 in the UK, TQA has raised $20m in Series A and expanded to global offices in the US, Argentina, Romania, and the Philippines. We’ve got a team of 140 people across the globe, extremely talented individuals who love to solve problems together. We passionately believe that automation has the power to expedite business transformation, enhance enterprise value, and deliver a positive impact on people’s lives.

Position Overview:

Have the opportunity to advance your career in RPA as part of a fast-growing intelligent automation consultancy! This role will involve working as part of our global Managed Services team to support and maintain RPA solutions, perform solution reviews, execute change and enhancement requests, and provide technical advice and guidance to our clients.

Key responsibilities:

• Supporting the onboarding activities for new RPA solutions (built both by TQA and external 3rd parties), incorporating
• Code and documentation reviews
• Process Walkthrough
• Hypercare Activities
• Conducting root cause analysis on incidents raised against RPA solutions and incidents proactively identified by the team.
• Connecting with clients to understand erroneous results and explain proposed solutions.
• Crafting, implementing, testing, and validating solutions to known issues.
• Completing change requests when identified resolutions necessitate alterations to automation code or when the team has proactively identified an opportunity to improve an automation.
• Understanding and defining the needs of clients when amendments to process scope is requested.
• Championing the TQA standards and methodologies for RPA solutions.
• Engaging with clients to confirm test availability, requirements, results, and release windows.
• Maintaining technical support documentation.

Required Skills and Experience:

• Minimum 2+ years experience working with UiPath (either 2+ consecutive years or a total of years over the past 4 years).
• You have the UiPath Advanced Developer Certified (Academy) or wish to undertake training.
• Experience in a consulting environment or the adaptability to work across multiple different sectors and clients.
• Problem-solving mindset and analytical thinking.
• Excellent written and verbal communication skills.
• Good prioritization skills and the ability to work autonomously.
• You’re a team player.
• Have the ability to work well under pressure and multi-task to meet deadlines.
• Hands-on experience with Document Understanding or other UiPath growth products would be of interest.
• Degree educated.

TQA is an equal opportunity employer. We welcome your application and believe in the diversity of experience and opinion. Applications will be considered without regard to education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.